Shipping & Delivery

UK MAINLAND (including the ISLE OF WIGHT, but excluding the Scottish Highlands)

  • All orders with a goods value over £30 + VAT are delivered FREE

  • For orders under £30+VAT a delivery charge of £3.99 + VAT applies

There is no minimum order value. We normally use a signed, insured carrier service but we may send small, low value items in the post. Heavy or bulky items may incur a special delivery charge, in which case we will contact you for approval before processing your order.

NORTHERN IRELAND & ROI

All orders £15 + VAT, regardless of value. Heavy or bulky items may incur a special delivery charge, in which case we will contact you for approval before processing your order. We aim to deliver within 5 business days.

UK OFFSHORE, CHANNEL ISLES, ISLE OF MAN, SCOTTISH HIGHLANDS & ISLANDS

All orders £15 + VAT, regardless of value. Heavy or bulky items may incur a special delivery charge, in which case we will contact you for approval before processing your order. We aim to deliver within 5 business days.

OVERSEAS ORDERS

For deliveries outside the UK we will charge shipping at the rate we are quoted. Please send your order in the normal way and we will reply by email, requesting your approval of the actual shipping charge and explaining the shipping service options which are available to you.

ORDERS FOR DESTINATIONS OUTSIDE THE UK MAY BE SUBJECT TO LOCAL DUTIES AND/OR TAXES WHICH ARE THE RESPONSIBILITY OF THE CUSTOMER.

Delivery Schedule

For UK mainland orders placed before 4:30pm

Standard service: 1-2 business days (a business day is Monday to Friday).

Please phone if you want to ensure next working day.

Super Economy Service 7 to10 days

In practice, a very high proportion of orders are delivered on the next working day although next day delivery is not guaranteed unless you call to confirm that this is essential and we agree that we can achieve it.

For UK offshore orders it may take one extra business day for your goods to arrive.

It is very rare for an item to be out of stock, or for delivery to be delayed in some other way, but if this happens we will always try to notify you immediately and seek your instructions.